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Posts Tagged ‘credit cards’

Man shown up a treeThis week’s walk actually took place on a Saturday. We both had errands we wanted to carry out too, so the walk pretty much revolved around those. I needed to drop a letter off at the bank and John needed some oil for his new thumper machine (which is a machine for thumping up and down on his new path, rather than a machine that turns out Disney rabbits).

I now have the RunKeeper App on my iPhone so I set that up and recorded most of the walk. http://runkeeper.com/user/dsugden/activity/27588875 however, I must say that if we’d stayed out another hour, there would have been no battery left, despite it being fully charged when I left. It saves me having to plot our trips on Google maps when I get back. Although that is the best way of finding out how far we’ve walked, it’s tedious and time consuming. Using RunKeeper makes it so much easier.

My letter for the bank had contained some documents for the bank manager to see, following a sneaky attempt by them and my credit card company to rob me. I really am not surprised that bank are almost all back in (huge) profit now, because they have most of us over a barrel. Tesco Bank for example, who supply my credit card, send Sharon a text some days before our payment is due. She then makes sure that money is transferred amongst our accounts (we have an off-set mortgage, with several ‘pockets’ of money making up the account total) and into the one which pays Tesco. However, last week she missed Tesco’s request for money by about an hour. She wasn’t to have known this as they asked for the payment five days before it was due!

The first we knew about the problem was when a letter from NatWest (our bank) arrived on our doorstep. This was written on 25th February and we received it on 4th March. No rush then? They said that they’d had to refuse Tesco’s request as there were insufficient funds in our account! Two things to note here: banks no longer re-submit requests like this and we are all therefore, susceptible to a fine for allowing this to happen …. (wtf?) Now, I have a good relationship with my bank manager and he checked straight away and said he couldn’t see what the problem was as there had been money in the account – don’t worry. But I did worry and insisted that he check further and deeper. It turned out that the ‘technology’ did it’s stuff at xx o’clock, about half an hour before Sharon transferred the money (thinking that she still had over a week before the money was due).

To shorten a long story, we have been able to STOP the fine by NatWest and the fine by Tesco Bank (as well as the ongoing interest payment that would have been then due), by assiduously following this through. But how many of us would notice, or bother to do something about it? Why Tesco ask for our money over a week before it’s due and why our bank take a week to let us know only adds fuel to my question – are banks there to serve us, or to rob us?

Answers on a postcard please to your local bank manager.

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