Feeds:
Posts
Comments

Posts Tagged ‘calling’

Yesterday, I visited mum and dad to be with them when the Locala lady, Yasmin, came to assess their bathroom needs.  She, Yasmin was lovely and very helpful.Cold-call-flickr:markhillary:964441032-2

While they were all talking in the bathroom, I took a call on my parent’s landline.  It started with “hello, Mr Sugden??” [a short breath], “is that Mr. Sugden??” I said that it was (well it was! – not the one she wanted but …) and she started again “hello Mr Sugden, please don’t worry, this is not a nuisance call but we’re an energy saving company, working in the area and can save you £400 per year”.  Well, much of that is paraphrased, but it WAS an unsolicited call aimed at tricking old folks out of their money.  The manner in which the words were addressed at me was soothing, confident and understanding and in no way the sort of sales call that I might get on my own landline.  She went on to say “I just have a few questions to ask you – none of them personal so …” – I interrupted at this point to ask where she got ‘my’ details from; she said “I have them here, on my list”. I asked her to remove ‘my’ details from her list and never to ring this number again.

I didn’t get her company name. My parents are listed on the national TPS

“elderly people receiving an average of 39 nuisance calls a month – 50% more than the general population” – (https://www.theguardian.com/money/2016/aug/06/phone-service-protect-elderly-fraudsters-nuisance-calls )

All of that would have been ok but later, when my parents and Yasmin were talking in the kitchen, I answered a knock on the door.  A guy, probably in his late fifties, looked visible shocked to see me answer it [I don’t think that I look like Mr. Gullible – yet] and asked “Mrs? sorry Mr Sugden??” I said yes, I’m one of them!  At which point I guess he knew the game was up.  He told me he’s come about the mattress they had discussed with my mother on the phone the previous day.  I told him that my mother has Alzheimer’s disease and that he/they shouldn’t be cold calling old folks like that.

I only managed to get the name on his van – Mobility Care – and the telephone code 0115 so that could be http://www.mobilitycareproducts.co.uk/ in Derbyshire.  If I’m wrong, I apologise unreservedly – but if Mobility Care is the company who are cold calling old folks – then shame on you.

Resourses:

Photo Credit
Mark Hillary: https://www.flickr.com/photos/markhillary/964441032 – with thanks for using Creative Commons

Advertisements

Read Full Post »